the price you see is the price you pay.
no surprise “service” fees at the last screen, no drip pricing, no junk. cakepop ticket fees are flat under $150, up to 5% from there, and shown upfront — so checkout never moves the goalposts.
- $1–$4 flat buyer fee on tickets under $150
- up to 5% from $150, rounded down to the dollar
- $0 hidden or surprise fees
- 27% the average fee on the other guys1
flat by price, then up to 5%. that’s the entire chart.
on everyday tickets, cakepop charges a small flat fee that steps up by tier — $1 to $4. from $150 the fee is up to 5% of the ticket price, always rounded down to a whole dollar, so it stays a clean number. free events are always free.
A $45 ticket? A flat $2 fee. A $250 ticket? A flat $12 — 5% rounded down to the dollar. The fee is itemized at checkout, never buried in the total.
things you’ll never see at checkout.
- Vague “service” or “convenience” fees padded onto the total
- Drip pricing that climbs as you click toward checkout
- A percentage fee on everyday tickets (under $150 it’s a flat $1–$4)
- Order-processing or “fulfillment” fees on a digital ticket
- Surprise charges revealed only on the final screen
- Fees you can’t see until your card is already out
a $40 ticket shouldn’t cost $51.
unexpected fees are the #1 reason people abandon a cart.2 when the number stops changing, more carts make it through.
the math is just as honest on your side.
fans get a fee they can see upfront. you get a platform that doesn’t pad the bill either. you pay card processing — at cost — and, where we handle your sales tax, a small flat fee to cover the calculation.
Processing at cost
2.9% + $0.30 per ticket — the standard rate from Stripe, our payment processor, passed straight through with no cakepop markup.
No platform fees
No setup fees, no monthly fees, no per-event fees, no “ticketing” surcharge on your ticket sales.
Sales tax, handled
Where cakepop collects and remits sales tax for you, we calculate it on every order. For events going on sale from December 1, 2026, a flat $0.68 per order covers that calculation — skipped when every ticket is $15 or less and there are no add-ons. Taken from your share, never added to what fans pay.
Get paid early
Payouts release automatically the day after each event — that’s the default for everyone. Need it now? Early payout lands in as little as 30 minutes for a 3% fee.
Keep more of the door
Honest fees lift conversion, not just goodwill — fuller rooms, fewer walkaways, and more of every ticket stays with you.
questions about fees? get a straight answer.
whether you’re buying a ticket or selling out a room, the pricing is the same story: no surprises. tell us what you need and we’ll walk you through every line.
1 U.S. GAO: primary-market ticket fees averaged ~27% of the ticket price; the FTC’s 2025 action cites charges reaching 44%. 2 Baymard Institute: unexpected extra costs are the #1 cited reason for cart abandonment. Figures are illustrative; processing rate is Stripe’s published US rate, passed through.